1. Who we are
This website is operated by VibeLab Group LLC, a Florida limited liability company (“VibeLab Group,” “we,” “us,” or “our”). We provide AI and automation, data management, web design, and social media services to businesses.
For any question about this policy or about personal information we hold, contact us at hello@vibelabgroup.com or at the mailing address in Section 14.
2. What this covers
This policy applies to vibelabgroup.com and its subdomains, including our blog, and to the forms and scheduling tools embedded on those pages.
It does not cover systems we build, host, or manage for our clients. When we act as a service provider processing data on a client’s behalf, that client’s own privacy policy governs, and our handling is set by our agreement with them.
3. Information we collect
Information you give us
We collect what you type into our forms and scheduling tools. Across the consultation request, the guide download, and the Vibe Intel Audit request, that typically includes:
- Your name
- Email address
- Phone number
- Business or company name
- Information you choose to tell us about your operation, processes, systems, or objectives — including anything you add in a free-text field
- Your selected appointment time and time zone, when you book a consultation
You are not required to give us any of this. If you would rather not submit a form, email us directly instead.
Information collected automatically
- Server logs. Our web host records standard request data — IP address, browser and device type, referring page, and time of request — for security and troubleshooting.
- Widget data. The embedded form and booking widgets described in Section 7 may set cookies or record submission metadata such as timestamp and page of origin.
We do not run Google Analytics, advertising pixels, or third-party retargeting trackers on this site.
4. How we use it
| Purpose | What that means in practice |
|---|---|
| Responding to you | Answering your enquiry, preparing for and scheduling your consultation, and following up on it. |
| Delivering what you asked for | Sending the guide or other material you requested. |
| Providing services | Scoping, proposing, delivering, and supporting work you engage us for. |
| Business communication | Sending occasional emails about our services or relevant updates. Every one has a one-click unsubscribe. |
| Operating the site | Keeping it available, secure, and working correctly. |
| Legal and records | Meeting our legal, tax, and record-keeping obligations, and establishing or defending legal claims. |
We do not use your information to make automated decisions that produce legal or similarly significant effects about you.
Email only. We contact leads and clients by email. We do not send marketing SMS or text messages from this website. If that ever changes, we will obtain your express consent first and update this policy before the first message is sent.
6. We do not sell your data
We do not sell personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined under the California Consumer Privacy Act and comparable state laws. We have not done so in the preceding twelve months.
8. How long we keep it
- Enquiries that don’t become engagements. Retained for up to 24 months from your last contact with us, then deleted or anonymized.
- Client records. Retained for the duration of the engagement and for seven years afterwards, to meet tax, accounting, and limitation-period requirements.
- Marketing contacts. Retained until you unsubscribe, after which we keep a minimal suppression record so we don’t email you again.
- Server logs. Retained on a short rolling basis by our host, typically weeks rather than months.
You can ask us to delete your information sooner — see Section 10.
9. Security
This site is served over HTTPS. Form submissions and client records are held in access-controlled accounts on established third-party platforms, and access is limited to people who need it to do their work.
We should be straightforward with you: no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a breach affecting your personal information, we will notify you and any regulator as required by applicable law.
10. Your rights and choices
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- Access — confirm whether we hold information about you, and get a copy
- Correction — have inaccurate information fixed
- Deletion — ask us to delete information we hold about you
- Portability — receive your information in a portable format
- Opt out — of marketing email at any time, and of any sale, sharing, or targeted advertising (we do none of these)
- Non-discrimination — we will not treat you differently for exercising these rights
Florida residents. Rights under the Florida Digital Bill of Rights may apply to you.
California residents. Rights under the CCPA as amended by the CPRA may apply to you, including the right to know the categories of personal information collected and disclosed, which are described in Section 3 and Section 5.
Other states. Residents of other states with comprehensive privacy laws may have similar rights. We apply the protections in this policy to everyone regardless of location.
How to exercise a right
Email hello@vibelabgroup.com with the subject line “Privacy Request” and tell us what you would like us to do. We will respond within 45 days, and will tell you if we need a permitted extension. We may need to verify your identity before acting — usually by confirming you control the email address associated with the information. An authorized agent may submit a request on your behalf with written proof of authority.
If we decline a request, we will explain why, and you may appeal by replying to our response with the word “Appeal.”
To stop marketing email immediately, use the unsubscribe link in any message.
11. Children
This site and our services are intended for businesses and adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.
12. Third-party links and platforms
Our site links to third-party sites and loads embedded tools from third-party platforms. Once you interact with an embedded booking calendar or form, that provider’s own privacy practices also apply to the data you submit through it. We are not responsible for the content or privacy practices of sites we do not operate.
13. Changes to this policy
We may update this policy as our practices or the law change. The “Last updated” date at the top will always reflect the current version. If we make a material change, we will give prominent notice on this page and, where required, contact you directly. Continuing to use the site after an update means you accept the revised policy.
14. Contact us
Questions, requests, or complaints about privacy:
VibeLab Group LLC
11809 Castine St
New Port Richey, FL 34654
We aim to respond to privacy enquiries within five business days, and to formal rights requests within the timeframe in Section 10.